Milestone has significant experience in the transition phase and handover from construction contractor to owner’s operations team. Quite often the activities of spares identification, ordering, cataloguing etc can be left until too late in the construction program leaving the operations team exposed to unnecessary risk. Similarly for timely supply of maintenance and operations manuals, establishment of plant operating manuals, maintenance work systems, design documentation transfer and easy access, etc.

Our process consultants have extensive plant optimisation and de-bottlenecking experience and can further assist in plant post-commissioning modifications.

Similarly, Milestone are currently involved in some of our client’s on-going capital sustaining works further highlighting our continuing engagement with our clients since their initial project development.

Prepared to Perform from Day One

At Milestone Services, we understand that the true success of your project lies beyond construction and commissioning. Our Operational Readiness services ensure your facility transitions seamlessly into operation—fully equipped, fully staffed, and fully compliant right from the start.

What We Deliver

• Integrated Readiness Planning
  We coordinate the transition from handover to operation through a structured, end-to-end readiness framework. This includes aligning all elements—people, processes, systems, and equipment—for operational performance.

• Operational Handover & Documentation
  Our team ensures robust development and transfer of essential materials like Standard Operating Procedures, maintenance manuals, as‑built documentation, and testing results to support ongoing operation.

• Capability Building for Personnel
  We design and deliver training programs and workforce readiness interventions to equip your team with the right skills—competency development, role alignment, and safety preparedness are all part of our methodology.

• System Integration & Testing
  Milestone brings together asset handover documentation, commissioning reports, and IT systems integration to verify operational systems are functional and harmonized for real-world performance.

• Risk Mitigation & Assurance
  We engage in readiness assessments and gap analyses to identify potential issues early—providing transparency, confidence, and accountability as you move into operational mode.

Why Partner with Milestone?

• Holistic Alignment
  We bridge the gap between project execution and operations—ensuring everything from equipment to organizational culture is aligned for success.

• Expertise Across Sectors
  With deep experience in mining, oil & gas, industrial, and infrastructure projects, Milestone brings best-practice frameworks tailored to your industry’s operational demands.

• Reduced Risk, Improved Ramp-Up
  Delays or profitability losses during ramp-up can be significant. Our readiness planning helps minimize those risks by preparing all operational fronts early and effectively.

• Your Partner in Operational Excellence
  Whether it’s final inspections, staff readiness, systems testing, or documentation handover, Milestone expertly coordinates all moving parts for a streamlined startup.

Ready for Operations? Activate with Confidence

With Milestone's Operational Readiness services, your project doesn’t just start up—it starts strong. From operational alignment and team training to systems integration and assurance, we ensure your facility hits the ground running.

CONTACT US TODAY to discuss how we can tailor an Operational Readiness program to meet your project's unique needs.